Grand Hotel - Nuwara Eliya

Grand Hotel Road, Nuwara Eliya, Sri Lanka, 54120  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Grand Hotel - Nuwara Eliya

 Free Wi-Fi

Free Wi-Fi in public areas

 Parking

Paid parking

 24-Hour

24-hour reception

 Fitness/Gym

Fitness center

 Sports activities

Golf course

Billiards/Pool tables

Table tennis

 Spa and relaxation

Reflex massage

Steam bath

 Breakfast

Continental breakfast

 Food/Drinks

Restaurant

Bar/Lounge

Overview

The 4-star Grand Hotel enjoys stunning setting overlooking Victoria Park. The comfortable hotel in Nuwara Eliya attracts guests with its Victorian architecture.

Guests will appreciate Grand Hotel close proximity to Gregory Lake, Horton Plains National Park and Victoria Park of Nuwara Eliya. The center of Nuwara Eliya is 3 km away from the venue.

A short walk to forests and parks as well as slopes.

Grand Hotel can be reached in 30 minutes by car from Mawella Lagoon airport.

Rooms

There are 145 rooms including Deluxe Triple Room and Deluxe One-Bedroom Double Room in Grand Hotel, where guests can enjoy a spectacular view of the hills and make use of a personal safe, a minibar, individual climate control, a writing desk and TV with satellite channels. The elegant rooms feature bathrooms with a hairdryer, a bathtub and complimentary toiletries.

Eat & Drink

A deluxe breakfast is served daily. Guests will enjoy international dishes served at the a la carte restaurant. A variety of coffee and tea is offered in the café bar.

Services

A meeting room, audiovisual equipment and a business center along with a safe deposit box, free parking and currency exchange are available for guests.

Relax

The on-site treatments feature reflex massage and steam baths. Grand Hotel offers sports activities including tennis and table tennis.

Internet

Wireless internet is available in public areas for free.

Guest Parking

Free public parking is possible on site.

Number of rooms:   145.

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Facilities

General

  • Free Wi-Fi in public areas
  • Paid parking
  • Late check-in/-out
  • 24-hour reception
  • Non-smoking rooms
  • Safe deposit box
  • No pets allowed
  • Coffee shop
  • Currency exchange
  • Fireplace
  • Luggage storage
  • Elevator
  • Rooms/Facilities for disabled

Sports & Fitness

  • Golf course
  • Billiards/Pool tables
  • Fitness center
  • Table tennis
  • Tennis

Services

  • 24-hour room service
  • Bell staff/Porter
  • Self-service laundry
  • Wedding services
  • Shops/Commercial services
  • Newspaper service
  • Tours/Ticket assistance

Dining facilities

  • Bed and breakfast
  • Continental breakfast
  • A la carte restaurant
  • Bar/Lounge
  • Pub
  • Cafe
  • Picnic area/Tables

Meeting facilities

  • Business center
  • Conference room
  • Meeting/Banquet facilities
  • Audiovisual equipment
  • Fax/Photocopying

Children's facilities

  • Cribs available
  • Babysitting/Child services
  • Children's play area
  • Game room

Leisure facilities

  • Live entertainment
  • Steam bath
  • Barbeque grills
  • Garden area
  • Library
  • Reflex massage

Room view

  • Slope view

Room facilities

  • Air conditioning
  • Individual heating
  • Paid in-room safe
  • Mini-Bar
  • Tea and coffee facilities
  • Bottled water
  • Living room
  • Dressing area
  • Terrace
  • Balcony
  • Rollaway/Extra bed
  • Ironing facilities
  • In-room desk

Bathroom

  • Separate tub and shower
  • Steam shower
  • Room toiletries
  • Hair dryer
  • Hair dryer on request

Kitchen facilities

  • Refrigerator
  • Refrigerator on request

Bedroom

  • Premium bedding

Media

  • Cable/Satellite television
  • Direct dial telephone
  • AM/FM alarm clock

Policies

Check-In

  • from  11 am

Check-Out

  • until  12 pm

Children and extra beds

  • Maximum capacity of extra beds in a room is 1. 

Pets

  • Pets are not allowed.

How to reach hotel

hotel Grand Hotel - Nuwara Eliya Nuwara Eliya location
Show big map »

Hotel Address:

Grand Hotel Road, Nuwara Eliya, Sri Lanka, 54120

Get directions
City Center
  • Nuwara Eliya
    2.1km
Airports
  • Mawella Lagoon (DIW)
    26.0km
  • Mattala Rajapaksa (HRI)
    96.2km
Restaurants
  • Grand Indian (cuisine: Indian)
    170 m
  • De Silva Food Centre
    510 m
Hotel information
  • Check-In:
    from  11 am
  • Check-Out:
    until  12 pm
  • Number of rooms:
    145

Hotel Awards

Sri LankanHOTEL AWARDSRecommendedNuwara EliyaGrand

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in Sri Lanka

Use Badge

Rooms and availability

Grand Deluxe Double RoomGrand Deluxe Double RoomGrand Deluxe Double Room
Deluxe Double Room
Bed type: Double Bed or King Size bed or Double or Twin beds
Size: 22m2
Check Prices
  • Air conditioning
  • Private bathroom
— Less information+ More information

Equipped with heating, this room has satellite TV and tea/coffee making facilities. The private bathroom has a hot shower.

Room facilities
    Deluxe Triple Room
    Bed type: Triple
    Check Prices
    • Air conditioning
    — Less information+ More information
    Room facilities

      How to reach hotel

      hotel Grand Hotel - Nuwara Eliya Nuwara Eliya location
      Show big map »

      Hotel Address:

      Grand Hotel Road, Nuwara Eliya, Sri Lanka, 54120

      Get directions
      City Center
      • Nuwara Eliya
        2.1km
      Airports
      • Mawella Lagoon (DIW)
        26.0km
      • Mattala Rajapaksa (HRI)
        96.2km
      Restaurants
      • Grand Indian (cuisine: Indian)
        170 m
      • De Silva Food Centre
        510 m
      Hotel information
      • Check-In:
        from  11 am
      • Check-Out:
        until  12 pm
      • Number of rooms:
        145

      Hotel Awards

      Sri LankanHOTEL AWARDSRecommendedNuwara EliyaGrand

      According to guest reviews, the hotel has been rated as
      Best Luxury Hotels in Sri Lanka

      Use Badge

      Grand Location

      Legend
      • Current hotel
      • Hotels nearby
      • Other hotels
      • Airports
      • Underground stations
      • Train stations
      • Parks
      • Tourist attractions
      • Museums
      • Convention centers
      • Stadiums
      • Food and meals
      • General

      Hover above the icons to see hotel photo and details.

      Click the hotel to go to the main hotel page.

      Route Planner
      Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

      What's nearby

      Popular areas

      • City Center - 2.0km

      Local Attractions

      • Hakgala Botanic Gardens - 1.5km
        Badulla Road, Nuwara Eliya
      • Victoria Park of Nuwara Eliya - 1.8km
        A5, Nuwara Eliya
      • Gregory Lake - 1.7km

      Near the hotelNear the hotel

      • Sita Temple - 550 m
        Nuwara Eliya-Badulla Road, Nuwara Eliya

        Restaurants Nearby

        • Grand Indian - 170 m

          Address: Grand Hotel Rd

          60% likes this, based on 205 reviews
          Cuisine: Indian

        • Sri Ambaal - 510 m

          Address: New Bazaar St

          71% likes this, based on 23 reviews
          Cuisine: Indian

        • Lake View Pub - 710 m

          Address: Alpine Hotel, #4, Haddon Hill Road,
          Phone: 524907171

          50% likes this, based on 17 reviews
          Cuisine: International

        • De Silva Food Centre - 510 m

          Address: 90 New Bazaar St

          61% likes this, based on 72 reviews

        • Milano Restaurant - 670 m

          Address: 24 new Bazaar Street.

          61% likes this, based on 105 reviews
          Cuisine: Chinese

        Hotel information
        • Check-In:
          from  11 am
        • Check-Out:
          until  12 pm
        • Number of rooms:
          145

        Hotel Awards

        Sri LankanHOTEL AWARDSRecommendedNuwara EliyaGrand

        According to guest reviews, the hotel has been rated as
        Best Luxury Hotels in Sri Lanka

        Use Badge

        Hotels nearby
        Ella Eco Lodge
        3 stars
        35km
        Kandy View Hotel
        3 stars
        38km
        Cities nearby
        • Bandarawela hotels - 28km
        • Kandy hotels - 38km
        • Embilipitiya hotels - 53km
        • Kataragama hotels - 87km
        • Tissamaharama hotels - 94km
        • Udawalawe hotels - 57km
        • Wattala hotels - 98km
        • Ratnapura hotels - 54km
        • Belihuloya hotels - 28km
        • Kotmale hotels - 22km

        Grand Reviews

        Guest reviews are submitted by our customers after their stay at Grand

        Average guest rating

        7.4out of 10
        Very good
        Based on 99 reviews

        Rating by category:

        Location
        8.0
        Service
        8.0
        Value
        7.0
        Rooms
        8.0

        Individual guest reviews

        • Family with children
          4.2

          Location and nice garden in front !!!

          I can simply said: You will not get what you see and what you paid for !!! The room is not what you see on the Booked.net. Old rooms, not clean and the service is very bad. The staff is not helpful at all. I have a bad experience at the hotel starting from the check in which take too long, then to the extra bed which I request which take more than 4 hours to get after 3 calls to reception and then the duty manager at the end. Finally, the room was not what I book and see at Booked.net and when I request for a change I got a Reply “ go and complain to Booked.net by the Hotel Front office Supervisor (Vinoth). What I like it more that the rooms was with no refrigerators and when I ask they said you have to request it … >>>Please consider this as an official complain from my side..

        • Family with children
          2.8

          Nothing , bad hotel

          This is my comments regarding Grand Hotel: Once I arrived from travel, they delayed me for two hours since they did not have rooms as per my requirements booking through e-booking site and they gave me rooms as per the available not my request ( they are looking for money, customer last). Even I did not found my name at the customers while I reserved rooms since one month ago. No internet at rooms and no refrigerator. Old tv and they do not have any Arabic Chanel while most of their customers Arabs!!!!!!!! If request anything first pay, they are not trust customers !!!!!, Finally, it is bad hotel from my opinion.

        • Family with children
          8.2

          Location and nice landscaping.

          Only one elevator available, so we have to walk long way to reach the rooms.

        • Older travelers
          5.8

          A good hotel, the location is good. The ambience is good. Some of the rooms are very small and are not comfortable like the one which was allotted to us. The breakfast was good and elaborate

        • Couple
          5.0

          I love the garden outside the Hotel and the lobby ONLY

          All the rooms made from wood and the ground too, So is very noisy. You will hear all the conversation who live next you. When someone around you walk or close his doer you will hear him, it was very bad experiences I will not live in it again.

        • Couple
          6.6

          you should be Chinese to be served well..

        • Couple
          9.2

          We really liked the buffet b'que dinner and the bicycle tour trip. Our guide was wonderful.

          We didn't like the fact that there were so many kids. Our room was in between a group of people who were leaving their doors open with kids running back and forth. The next day we were so happy to know they were leaving. But shortly after they left, more kids were running around screaming. Perhaps you should have a section of the hotel without kids.

        • Couple
          6.6

          Historical hotel with good design and atmosphere.

          It rained heavily and there was water drop from roof,

        • Group of friends
          9.2

          nice locatition and very friendly staff with some great facilities and food was very very nice

        • Older travelers
          7.4

          Location, food in the Grand Indian Restaurant and helpful staff.

          Rooms are in need of renovation.

        • Group of friends
          5.0

          It it just good looking hotel especially Lobby and outside of the hotel.

          The room is not good and not well renovated.The furniture are very old condition,some are broken with no change.The room is very plain decoration like the old house without renovation.The bath room is very old and has no decoration with the low level of water pressure.It is not absolutely worth with the money spending.

        • Group of friends
          8.8

          The hotel used to be an English Castel so the hotel design is kept as old English style hotel. The hotel is considered as the best hotel in that area and it is close to the lake and city shopping markets. The hotel staff are nice and friendly.

          The hotel doesn't have wifi connection on the room so you have to be in the lobby area for internet connection. The message in the hotel are not professional and they use a bad smell message oil.

        • Group of friends
          9.2

          Friendly& homely

          We only overnight, hard to say

        • Family with children
          7.4

          The hotel was excellent. My kids was very scared at first, they were sure that they were going to see ghosts!! Hotel very good, staff friendly the breakfast very good. The coffee shop was the only downside to the hotel. The service was slow and not that friendly. Also word of advice, the main restaurant has a dress code in the evening.

        • Family with children
          6.2

          fine hotel comparing to others at the same area but only issue is that they claimed there is A/C in each room but there was no A/C, moreover there was no refregrator

        How to reach hotel

        hotel Grand Hotel - Nuwara Eliya Nuwara Eliya location
        Show big map »

        Hotel Address:

        Grand Hotel Road, Nuwara Eliya, Sri Lanka, 54120

        Get directions
        City Center
        • Nuwara Eliya
          2.1km
        Airports
        • Mawella Lagoon (DIW)
          26.0km
        • Mattala Rajapaksa (HRI)
          96.2km
        Restaurants
        • Grand Indian (cuisine: Indian)
          170 m
        • De Silva Food Centre
          510 m
        Hotel information
        • Check-In:
          from  11 am
        • Check-Out:
          until  12 pm
        • Number of rooms:
          145

        Hotel Awards

        Sri LankanHOTEL AWARDSRecommendedNuwara EliyaGrand

        According to guest reviews, the hotel has been rated as
        Best Luxury Hotels in Sri Lanka

        Use Badge