Grand Hotel Nuwara Eliya

Nuwara Eliya, Nuwara Eliya, Sri Lanka, 54120  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Grand Hotel Nuwara Eliya

Free Wi-Fi

Free Wi-Fi in public areas

Parking

On-site parking

Luggage storage
24-hour

Late check-in

24-hour reception

24-hour room service

Food/ Drinks

Bar/ Lounge area

A la carte restaurant

Pub

Cafe

Coffee shop

Picnic area/ Tables

Fitness/ Gym

Fitness center

Spa and relaxation

Reflex massage

Sauna

Laundry

Self-service laundry

Overview

Grand Hotel Nuwara Eliya is a 4-star property only 1.8 km from Victoria Park of Nuwara Eliya. The hotel in Nuwara Eliya attracts guests with its Victorian architecture.

The city center is about 30 minutes on foot.

The hotel allows quick access to forests and lakes.

The venue is notable for the stunning location within a 35-minute drive to Mawella Lagoon airport.

Rooms

Grand Hotel Nuwara Eliya features rooms with a Colonial interior and a magnificent view of the hills. They provide bathrooms with a shower, a hairdryer and complimentary toiletries.

Eat & Drink

The popular restaurant offers light meals. Guests are welcome to the Traditional bar to relax with a drink. Located in a mountain area, Grand Indian and Sri Ambaal serve a wide range of meals.

Services

There are bicycles for rent on site.

Relax

A variety of treatments includes steam baths and reflex massage. The hotel offers a gym and a fitness centre for active guests.

Internet

Wireless internet is available in public areas for free.

Guest Parking

Public parking is possible on site for free.

Number of rooms:   145.

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Facilities

General

  • Non-smoking rooms
  • Free Wi-Fi in public areas
  • On-site parking
  • Safe deposit box
  • 24-hour reception
  • Late check-in
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Public areas with access for disabled
  • Wheelchair access
  • Luggage storage
  • Elevator
  • Currency exchange
  • Coffee shop
  • Fireplace

Sports & Fitness

  • Fitness center
  • Tennis
  • Golf course
  • Billiards/ Pool tables
  • Table tennis

Services

  • 24-hour room service
  • Self-service laundry
  • Tours/Ticket assistance
  • Shops/Commercial services
  • Newspaper service
  • Bell staff/Porter

Dining facilities

  • Continental breakfast
  • A la carte restaurant
  • Pub
  • Cafe
  • Bar/ Lounge area
  • Picnic area/ Tables

Meeting facilities

  • Business center
  • Meeting/ Banquet facilities
  • Fax/Photocopying
  • Audiovisual equipment

Children's facilities

  • Cribs/ Baby cots
  • Babysitting/Child services
  • Children's play area
  • Game room

Leisure facilities

  • Live entertainment
  • Garden area
  • Barbeque grills
  • Sauna
  • Reflex massage
  • Library

Room view

  • Slope view

Room facilities

  • Air conditioning
  • Individual heating
  • Paid in-room safe
  • Mini-bar
  • Living room
  • Dressing area
  • Terrace
  • Balcony
  • Tea and coffee facilities
  • Bottled water
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Private bathroom
  • Shared bathroom
  • Separate tub and shower
  • Steam shower
  • Hair dryer on request
  • Room toiletries

Self-catering

  • Refrigerator on request

Bedroom

  • Premium bedding

Media

  • Cable/ Satellite television
  • Direct dial telephone
  • AM/FM alarm clock

Policies

CHECK-IN / CHECK-OUT

Check-in from 12 pm FREE
Check-out until 2 pm FREE

Children and extra beds

One child
0 - 2 years
Existing bedding FREE
Crib FREE
Maximum capacity of extra beds in a room is 1. 
Maximum capacity of cribs and extra beds depends on the room you book. Please check room details before you make a reservation.

Pets

Pets are not allowed.

How to reach hotel

hotel Grand Hotel Nuwara Eliya Nuwara Eliya location
Show big map »

Hotel Address:

Nuwara Eliya, Nuwara Eliya, Sri Lanka, 54120

Get directions
City Center
  • Nuwara Eliya
    2.1 km
Airports
  • Mawella Lagoon (DIW)
    26.0 km
  • Mattala Rajapaksa (HRI)
    96.2 km
Restaurants
  • Grand Indian (cuisine: Indian)
    170 m
  • De Silva Food Centre
    510 m
Hotel information
  • Check-in:
    from  12 pm
  • Check-out:
    until  2 pm
  • Number of rooms:
    145

Hotel Awards

Sri LankanHOTEL AWARDSRecommendedNuwara EliyaGrand Hotel Nuwara Eliya

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in Sri Lanka

Use Badge

Rooms and availability

Deluxe Double Room
Slope view
  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed

  • Check Prices
Room Description:

Deluxe|Deluxe Room + Half Board

Deluxe Triple Room
  • Max occupancy:

    3 persons

  • Bed type:

    Sleeping arrangements for 3 persons

  • Check Prices

Grand Hotel Nuwara Eliya Location

Legend
  • Current hotel
  • Hotels nearby
  • Other hotels
  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

Hover above the icons to see hotel photo and details.

Click the hotel to go to the main hotel page.

Route Planner
Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

What's nearby

Popular areas

  • City Center2.0 km
  • Gregory Lake2.1 km

Places of interest

  • Galway's Land National Park1.3 km

Golf courses and Country clubs

  • Nuwara Eliya Golf Club500 m
  • Royal Colombo Golf Club 500 m

Local attractions

  • Hakgala Botanic Gardens1.5 km
    Badulla Road, Nuwara Eliya
  • Victoria Park of Nuwara Eliya1.8 km
    A5, Nuwara Eliya
  • Gregory Lake1.7 km

Near the hotel

  • Sita Temple550 m
    Nuwara Eliya-Badulla Road, Nuwara Eliya

    Restaurants nearby

    • Grand Indian170 m

      Address: Grand Hotel Rd

      60% likes this, based on 205 reviews
      Cuisine: Indian

    • Sri Ambaal510 m

      Address: New Bazaar St

      71% likes this, based on 23 reviews
      Cuisine: Indian

    • Lake View Pub710 m

      Address: Alpine Hotel, #4, Haddon Hill Road,
      Phone: 524907171

      50% likes this, based on 17 reviews
      Cuisine: International

    • De Silva Food Centre510 m

      Address: 90 New Bazaar St

      61% likes this, based on 72 reviews

    • Milano Restaurant670 m

      Address: 24 new Bazaar Street.

      61% likes this, based on 105 reviews
      Cuisine: Chinese

    Hotel information
    • Check-in:
      from  12 pm
    • Check-out:
      until  2 pm
    • Number of rooms:
      145

    Hotel Awards

    Sri LankanHOTEL AWARDSRecommendedNuwara EliyaGrand Hotel Nuwara Eliya

    According to guest reviews, the hotel has been rated as
    Best Luxury Hotels in Sri Lanka

    Use Badge

    Cities nearby

    Grand Hotel Nuwara Eliya Reviews

    Guest reviews are submitted by our customers after their stay at Grand Hotel Nuwara Eliya

    Average guest rating

    7.4out of 10
    Very good
    Based on 99 reviews

    Rating by category:

    Location
    8.0
    Service
    8.0
    Value
    7.0
    Rooms
    8.0

    Guest reviews

    • Family with children
      4.2

      Location and nice garden in front !!!

      I can simply said: You will not get what you see and what you paid for !!! The room is not what you see on the Booked.net. Old rooms, not clean and the service is very bad. The staff is not helpful at all. I have a bad experience at the hotel starting from the check in which take too long, then to the extra bed which I request which take more than 4 hours to get after 3 calls to reception and then the duty manager at the end. Finally, the room was not what I book and see at Booked.net and when I request for a change I got a Reply “ go and complain to Booked.net by the Hotel Front office Supervisor (Vinoth). What I like it more that the rooms was with no refrigerators and when I ask they said you have to request it … >>>Please consider this as an official complain from my side..

    • Family with children
      2.8

      Nothing , bad hotel

      This is my comments regarding Grand Hotel: Once I arrived from travel, they delayed me for two hours since they did not have rooms as per my requirements booking through e-booking site and they gave me rooms as per the available not my request ( they are looking for money, customer last). Even I did not found my name at the customers while I reserved rooms since one month ago. No internet at rooms and no refrigerator. Old tv and they do not have any Arabic Chanel while most of their customers Arabs!!!!!!!! If request anything first pay, they are not trust customers !!!!!, Finally, it is bad hotel from my opinion.

    • Family with children
      8.2

      Location and nice landscaping.

      Only one elevator available, so we have to walk long way to reach the rooms.

    • Older travelers
      5.8

      A good hotel, the location is good. The ambience is good. Some of the rooms are very small and are not comfortable like the one which was allotted to us. The breakfast was good and elaborate

    • Couple
      5.0

      I love the garden outside the Hotel and the lobby ONLY

      All the rooms made from wood and the ground too, So is very noisy. You will hear all the conversation who live next you. When someone around you walk or close his doer you will hear him, it was very bad experiences I will not live in it again.

    • Couple
      6.6

      you should be Chinese to be served well..

    • Couple
      9.2

      We really liked the buffet b'que dinner and the bicycle tour trip. Our guide was wonderful.

      We didn't like the fact that there were so many kids. Our room was in between a group of people who were leaving their doors open with kids running back and forth. The next day we were so happy to know they were leaving. But shortly after they left, more kids were running around screaming. Perhaps you should have a section of the hotel without kids.

    • Couple
      6.6

      Historical hotel with good design and atmosphere.

      It rained heavily and there was water drop from roof,

    • Group of friends
      9.2

      nice locatition and very friendly staff with some great facilities and food was very very nice

    • Older travelers
      7.4

      Location, food in the Grand Indian Restaurant and helpful staff.

      Rooms are in need of renovation.

    • Group of friends
      5.0

      It it just good looking hotel especially Lobby and outside of the hotel.

      The room is not good and not well renovated.The furniture are very old condition,some are broken with no change.The room is very plain decoration like the old house without renovation.The bath room is very old and has no decoration with the low level of water pressure.It is not absolutely worth with the money spending.

    • Group of friends
      8.8

      The hotel used to be an English Castel so the hotel design is kept as old English style hotel. The hotel is considered as the best hotel in that area and it is close to the lake and city shopping markets. The hotel staff are nice and friendly.

      The hotel doesn't have wifi connection on the room so you have to be in the lobby area for internet connection. The message in the hotel are not professional and they use a bad smell message oil.

    • Group of friends
      9.2

      Friendly& homely

      We only overnight, hard to say

    • Family with children
      7.4

      The hotel was excellent. My kids was very scared at first, they were sure that they were going to see ghosts!! Hotel very good, staff friendly the breakfast very good. The coffee shop was the only downside to the hotel. The service was slow and not that friendly. Also word of advice, the main restaurant has a dress code in the evening.

    • Family with children
      6.2

      fine hotel comparing to others at the same area but only issue is that they claimed there is A/C in each room but there was no A/C, moreover there was no refregrator

    How to reach hotel

    hotel Grand Hotel Nuwara Eliya Nuwara Eliya location
    Show big map »

    Hotel Address:

    Nuwara Eliya, Nuwara Eliya, Sri Lanka, 54120

    Get directions
    City Center
    • Nuwara Eliya
      2.1 km
    Airports
    • Mawella Lagoon (DIW)
      26.0 km
    • Mattala Rajapaksa (HRI)
      96.2 km
    Restaurants
    • Grand Indian (cuisine: Indian)
      170 m
    • De Silva Food Centre
      510 m
    Hotel information
    • Check-in:
      from  12 pm
    • Check-out:
      until  2 pm
    • Number of rooms:
      145

    Hotel Awards

    Sri LankanHOTEL AWARDSRecommendedNuwara EliyaGrand Hotel Nuwara Eliya

    According to guest reviews, the hotel has been rated as
    Best Luxury Hotels in Sri Lanka

    Use Badge